Workflow steps
Compose your process from your existing tools, your team’s manual steps, and the parts you choose to automate. Edits stay in draft until published — cases always run on a published version.
Sales · before handoff
Automation locked
Always people. Sales certifies or sights each document; an independent translator — never the RM on the account, the maker or the checker — signs the translation. Aire AI only drafts. This step cannot be removed: nothing reaches the maker without it.
Performed by
Sales
Handoff & documents
AI agent
An agent reads every file in the Sales handoff, checks the pack against your standard document set, tests each date against your freshness policy and attaches the screening result.
Cited output · human-editable
Performed by
Aire AI · reviewed by KYC Analyst (maker)
Runs when
Channel
Available integrations
Maker · document check, due diligence & submit
AI agent
An agent reads each document in full, compares it with the others and raises a finding wherever they disagree or something is missing. Every finding is cited; the maker can dismiss any of them.
Cited output · human-editable
Performed by
Aire AI · reviewed by KYC Analyst (maker)
Runs when
Available integrations
AI agent
An agent stitches the facts across every document, drills the shareholders down to the ultimate beneficial owner, and checks the directors for nominees.
Cited output · human-editable
Performed by
Aire AI · reviewed by KYC Analyst (maker)
Runs when
Available integrations
AI agent
An agent lists what is missing and drafts the request to Sales. A person approves before anything is sent.
Cited output · human-editable
Performed by
Aire AI · reviewed by KYC Analyst (maker)
Runs when
Channel
Available integrations
AI agent
You upload your firm's due diligence form. An agent opens the Word file, reads the documents on the case and fills the form part by part, each entry cited to the document it came from. The approval items are left for named staff. You watch it fill, then download the filled copy; the checker files it.
Cited output · human-editable
Performed by
Aire AI · reviewed by KYC Officer (checker)
Runs when
Automation locked
Always a person. The maker picks the checker; the case leaves the maker's queue and the checker's name is on the record. One maker, one checker — this step cannot be removed.
Performed by
KYC Analyst (maker)
Checker · review
Manual
The checker reviews the full file item by item.
Performed by
KYC Officer (checker)
Runs when
Approval, risk tier & periodic review
Automation locked
Final sign-off is always a named human, routed by risk — high-risk cases escalate to the Head of Compliance; standard-risk cases are signed off by the senior compliance team. This step cannot be automated.
Performed by
Head of Compliance
Overview
9 steps · 5 automated · 4 human · 2 via Sales
Workflow steps
- 1.Sales handoff: certification & translation
- Manual — human only
- Sales
- 2.Intake & document collection
- AI agent · cited output
- Aire AI · reviewed by KYC Analyst (maker)
- Sales team
- 3.AI document check
- AI agent · cited output
- Aire AI · reviewed by KYC Analyst (maker)
- 4.Ownership & directors — one view
- AI agent · cited output
- Aire AI · reviewed by KYC Analyst (maker)
- 5.Evidence request & routing
- AI agent · cited output
- Aire AI · reviewed by KYC Analyst (maker)
- Sales team
- 6.Due diligence form (pre-filled)
- AI agent · cited output
- Aire AI · reviewed by KYC Officer (checker)
- 7.Submit to checker
- Manual — human only
- KYC Analyst (maker)
- 8.Checker review
- Manual
- KYC Officer (checker)
- 9.Final approval / sign-off
- Manual — human only
- Head of Compliance
- High risk → Head of Compliance
- Medium risk → Senior Compliance Manager
- Low risk → Senior KYC Officer